Frequently Asked Questions

How do you cater for Inter-Referals?

All processes of the consultation and treatment will be explained and additional printed information issued where possible. Whilst we are willing to list your herbal supplements, liaisons with other medical and health practitioners is preferably done in person especially if they do not have herbal medicine qualifications.

I work in conjunction with conventional medicine and pharmaceutical treatments, with inter-referrals and concurrent treatment modalities. My health science knowledge benefits this process.

Please realise that your prescribed medicine is not a panacea (curing everything) the specific applications and expected outcomes will be explained, if other symptoms present or conditions change (including starting any new pharmaceutical medication) please inform us.

Are you a Registered practicioner?

Yes, I am a member of ATMS (Australian Traditional Medical Society) which is Australia’s leading regulatory body for complementary therapies, and AACMA (Australasian Acupuncture and Chinese Medicine Association), and AHPRA (Australian Health Professionals Registration Association).

What do I need to bring to an appointment?

Please bring all pharmaceuticals, supplements, diet powders and creams with you to your appointment. If it is easier you may bring a photo of these items but please ensure the photo shows their breakdowns.

Is there parking available?

Yes, parking is available in our backyard of the clinic (entry via the corner of The Terrace and Johnson Street) or in the community car park or supermarket complex just opposite the clinic. Entry via the car park please follow the signs.

What should I wear to an appointment?

Please wear loose and comfortable clothing if you have booked for a bodywork modality. 

What are the Clinic hours?

The Clinic is open between the hours of 9.30am and 4:00pm on Monday, Tuesday, Thursday and Friday. We do not open Wednesdays, Saturdays, Sundays or Public Holidays.

We also close during January every year.

What payment methods are accepted?

You may pay for consultations via credit card or by cash.

I have been a patient of Kelly Miller for approximately 30 years. Kelly has provided me with excellent health care, her knowledge is always current, accurate and remarkable and her empathy second to none. She has provided health care services to four generations of my immediate family and many friends and I always recommend her without hesitation.

Wendy

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Angela Charlton

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